Privacy Policy

Introduction

This privacy notice explains how we collect and process your personal data through your use of our website, including any information you provide when purchasing products, signing up for newsletters, or participating in competitions.

By providing us with your data, you confirm that you are over 13 years old.

Conversion Team S.L. is the data controller responsible for your personal data.

If you have concerns about data usage, you can file a complaint with the ICO (www.ico.org.uk), but we would appreciate the chance to address your concerns first.

What Data We Collect

We collect various types of personal data, including:

  • Identity Data: Name, username, date of birth, gender.
  • Contact Data: Email address, phone number, billing and delivery addresses.
  • Financial Data: Payment details, transaction history.
  • Technical Data: IP address, browser type, usage data.

We do not collect sensitive data such as race, religious beliefs, sexual orientation, or criminal records.

How We Collect Your Data

We collect data through:

  • Direct interactions: Forms, account creation, subscriptions, customer support.
  • Automated tracking: Cookies, analytics tools like Google Analytics and Facebook Pixel.
  • Third-party sources: Payment processors (Stripe, PayPal), advertising networks.

How We Use Your Data

We use your personal data for purposes such as:

  • Processing transactions and delivering services.
  • Managing customer relationships and sending updates.
  • Enhancing user experience through analytics.
  • Marketing communications (you may opt out at any time).

Data Security

We implement security measures to protect your data from unauthorized access or disclosure. Only necessary personnel have access to personal data.

Data Retention

We retain personal data only as long as necessary for legal, tax, and service-related obligations.

Your Rights

Under GDPR, you have rights to:

  • Access your data
  • Request corrections
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to data usage

To exercise these rights, contact us at [email protected].

Third-Party Links

We are not responsible for third-party websites linked on our site. Please review their privacy policies separately.

Cookies

Our site uses cookies for analytics and functionality. You may disable cookies in your browser settings.